Guaranteed Quantities 2.0: Damages
Posted August 16th, 2017 by Jesse MacKenzie
This is a follow up to our Guaranteed Quantities blog post. Reading back through it, we realized that we’ve never formally or publicly dug into damages and explained what they are, how they happen, and how we handle them.
The reason Guaranteed Quantities is so important is because of damages; sometimes shirts don’t make it perfectly from the factory to your doorstep. We are still frustrated by damages, (and all of our printers are working hard to limit them as much as possible) but Guaranteed Quantities allows us to stay confident that our customers are getting what they ordered, and allows our customers to rest easy knowing their orders will never show up short, even if damages still happen.
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